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Studies show that people get 70% to 90% of the information they need to do their jobs from their peers. This is known as social learning. While social learning is essential in every job function and industry, Bloomfire focuses specifically on three application areas – employee engagement, sales enablement, and customer service.

Employee Engagement

Bloomfire gives employees one place to go to share any type of content and ask important job-related questions. That content and those answers then live on, allowing anyone needing that information to self-serve in the future, see historical commentary on a subject, and understand the evolution of processes and decisions in your organization.

Sales Enablement

Whether they are in the office or out in the field, Bloomfire gives your sales team instant access to collateral and best practices from other reps. Our software encourages top sales reps to share every tip, trick, and presentation they knows in a one-to-many virtual conversation so that everyone on the team benefits from their experience and knowledge.

Customer Service

Bloomfire gives your employees and customers a place to interact and solve customer problems, share new product information, and create a community! Customer relationships are one of the most important factors in growing your business. They are your champions, they recommend your products, they help you get better at what you do … or they don't.

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